Legal & trust
Data Retention Schedule
Draft retention periods that must be approved and verified against production operations.
Document status: approved. Proposed approval date: 2026-09-23.
Proposed schedule
- Account and organization records: 90 days after account closure.
- Customer content, connected data, and generated output: 90 days after account closure.
- Backups and recovery copies: 30 days.
- Security, audit, billing, and legal records: period to be set according to operational and legal requirements.
Deletion and exceptions
Deletion requests may be subject to authentication, technical processing time, active disputes, security preservation, legal holds, and records that must be retained by law.
Verification required
The proposed periods must be checked against database cleanup jobs, object storage lifecycle rules, backups, logs, subprocessors, and restoration procedures before approval.
Contact
Send retention or deletion questions to privacy@aivedix.com.